Refund Policy

Last updated: 12 September 2026

This policy applies to paid GadgetFPV digital software products, including StreamFlight.

1. Digital products

StreamFlight is delivered digitally as a software licence. Because digital products can be supplied immediately after purchase, cancellation and refund rights may differ from those that apply to physical goods.

2. Statutory rights

Nothing in this policy removes or limits any statutory consumer rights that apply to you. Where the law gives you a right to a refund, repair, replacement or other remedy, those rights continue to apply.

3. Refund requests

If you believe you purchased in error, have a duplicate purchase, cannot use the software because of a genuine technical problem, or believe the product is not as described, please contact us with your purchase details. We may ask you to complete reasonable troubleshooting where a technical issue may be resolvable.

4. Licence status

Where a purchase is refunded, the associated software licence may be revoked and must no longer be used.

5. Payment provider

Purchases made through Paddle are processed by Paddle as merchant of record. Approved refunds are returned through the original payment process, subject to the payment provider's processing times.

6. How to request help or a refund

Contact [email protected] and include enough information to identify the purchase, such as the purchaser email address and transaction or receipt reference. Do not send payment-card details by email.